Our Grand Rapids - Market branch (330 Market Ave., SW, Grand Rapids, MI 49503) will be CLOSED on Saturday, May 11 for the Amway River Bank Run.

Join us at one of the two Shred Days happening this Saturday, May 11 from 9 a.m. until noon, or until the truck is full. West MI - Kent City & East MI - Downtown Lapeer.

Debit Cards

We offer you more than systems; we offer you our personal expertise.

Lost or Stolen

Debit Cards

Lost Debit Cards – temporarily turn your debit card on or off within digital banking:

Select Organize Dashboard (step can be skipped if your Card Management card is already enabled.)
Select Card Management
Select the Card you want to Lock
Toggle the green button to the left to Lock Card
- Unlock the card by toggling the button to the right

Stolen Debit Cards - report stolen cards within digital banking:

Select Organize Dashboard (step can be skipped if your Card Management card is already enabled.)
Select Card Management
Select the Card you want to report
Select Report lost/stolen – please note once you select lost/stolen the card is permanently deactivated

During business hours you can call customer service support at 888.775.6687 to assist you in closing a debit card and ordering a new replacement card.